Who we are
Our website address is: https://theshedskatepark.com.au.
Special Offers and discounts
The Shed Skatepark reserves the right to not honour any order made through this website, with a full refund granted to the user for any reason.
This may be due to no stock of the purchased items being available, incorrectly applied vouchers, coupons or discounts or technical reasons, or any other reason.
You are entitled to a refund as per state consumer laws.
A refund can be refused if:
- you simply changed your mind
- you misused the product or service in a way that contributed to the problem
- you asked for a service to be done in a certain way against the advice of the business, or were unclear about what you wanted
- a problem with a service was completely outside of the business’ control.
Items are shipped from The Shed Skatepark in Cranbourne South, Victoria unless otherwise stated.
Shipping within Australia only. (Contact us for international shipping enquiries)
Items are typically shipped within 48 hours, and you will be notified if it will be more than 5 business days before an order is shipped.
Shipping rates are calculated on checkout.
Pickup is always available from The Skatepark during opening hours. If in doubt, give us a call.
Tracking is not guaranteed but is typically included on items of over $100 value. Tracking available on request.
No shipping taxes, duties etc apply whilst shipping within Australia.
We will seek resolution with shipping company for damaged goods, but ultimately The Shed Skatepark holds no responsibility for items that arrive damaged. Resolution will depend on the individual situation.
Missing or lost packages. If tracking is provided, The Shed Skatepark will not be able to refund or replace undelivered items.
If no tracking is provided, The Shed Skatepark reserves the right to not issue a refund or replace undelivered items. We will determine this on a case by case basis.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Your personal information you send to us will be sent via email and can potentially be read by multiple team member and our web developers.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Your data will never be shared with another business. Our web design partners (Front and Back Design) may have access to your name and information that you have submitted to us whilst performing maintenance. They are under a contractual obligation to follow our strict privacy guidelines. No payment information is ever shared or visible by The Shed Skatepark team or their web developers.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
How we protect your data
We limited the number of users who have access to your data and put these team members under a contractual obligation to handle your data correctly. Your payment information is always encrypted by Stripe. We do not retain any of your financial information.
What data breach procedures we have in place
We have a process to inform affected users immediately.
What third parties we receive data from
What automated decision making and/or profiling we do with user data